Modernise your business communications with a flexible, feature-rich phone system powered by 3CX.
GTEC Solutions helps Australian businesses move beyond traditional phone systems with cloud-based and on-premise solutions that support office, remote and mobile teams.
From initial consultation and number migration to installation, configuration and ongoing support, we build a reliable communication system tailored to your business.
3CX is a feature-rich unified communications system for enterprise business, offering voice, video, live chat, and messaging. It works for remote, hybrid, and office-based teams, enabling communication across all channels in one platform.
Manage calls with auto attendants, call queues, ring groups, voicemail and flexible call routing.
Add to your website. Integrates with Facebook and WhatsApp.
Enable business text messaging through supported SMS providers, subject to regional availability and configuration.
Includes call routing, voicemail transcription, and customer interaction
tools.
Includes call logs, dashboards, and usage reports.
Choosing the right phone system is only part of the solution. Reliable configuration, migration and ongoing support matter just as much. As a Melbourne-based IT provider, GTEC brings together business communications, network management and ongoing IT support.
Consultation and solution design
Supported CRM integration
3CX deployment and configuration
Ongoing maintenance and support
We review your existing telephone environment, requirements, number of users and communication workflows.
We recommend a suitable 3CX deployment model, licensing, SIP connectivity and compatible hardware
We configure the system, coordinate number porting where required and help transition your users.
We provide technical assistance, maintenance and support to keep your communications running smoothly.
In most cases, existing business numbers can be transferred to a compatible SIP provider. Our team can review your current service and coordinate the porting process.
Yes. Staff can make and receive business calls using supported mobile, desktop or browser applications, depending on their setup.
Yes. 3CX can support distributed teams, multiple business locations and remote employees through a centrally managed phone system.
Some existing IP phones may be compatible with 3CX. GTEC can review your devices and recommend whether they can be reused or should be replaced.
Yes. GTEC offers ongoing technical support and management for business phone systems, including configuration assistance, maintenance and troubleshooting.
Whether you're replacing an outdated phone system, opening a new office or looking for a more flexible solution, GTEC can help.
Talk to our Melbourne-based team about a 3CX phone system tailored to your business.